Before commencing the testing activities, Anbosoft's team of experts conducted an extensive analysis of the software which showcased intricate logistics. They worked closely with the client, delving deep to fully understand the distinct features and requirements of their healthcare and supplements platform.

 

After acquiring a solid understanding of the product's features, the QA team conducted functional testing and supported the client in formulating a detailed testing strategy.

 

Functional Testing

 

The QA engineers began by crafting extensive test documentation that highlighted each functionality and its expected performance, including comprehensive end-to-end test scenarios. These scenarios encompassed various processes such as making purchases, processing orders, approvals, payments, deliveries, and product returns.

 

To reduce the time devoted to crafting repetitive test cases, they implemented a shared steps technique, which was found to be three times more efficient than developing each case from the ground up.

 

Utilizing this test documentation, which also doubled as operational guidelines, the Anbosoft team performed simultaneous testing on both the server-side and client-side. This method allowed them to ensure the correctness of various statuses, corresponding roles, delivery details, warranty conditions, and more. They also verified that these aspects were correctly reflected on the website's user interface.

 

As a result, any detected bugs were swiftly resolved, user experience was enhanced, and potential business losses related to order processing were mitigated.

 

Owing to these impressive testing outcomes, the client entrusted Anbosoft with the task of upholding the high quality of their desktop application, which integrates with Microsoft Dynamics GP.

 

QA engineers confirmed that the interactions between the desktop solution and the website's server-side occurred seamlessly. They verified that all business accounting formulas were mathematically accurate, and that the calculation results were valid.

 

Ultimately, Anbosoft identified critical defects that could have led to revenue losses and potential reputational harm, thereby aiding the client in maintaining operational excellence.

 

QA Consulting Services

 

The client also aimed to pass an industry-standard audit, which was crucial for maintaining their market standing. Prior to our involvement at Anbosoft, the company's QA processes were not well-established, prompting the client to seek our expertise in developing a robust testing strategy and refining their QA workflows.

 

Utilizing best practices in QA and leveraging years of experience, our QA manager at Anbosoft proposed a series of enhancements. These were primarily anchored in the Scrum methodology to optimize the existing processes.

 

Given the initial absence of cohesive QA frameworks, we recommended several initiatives to kickstart the development of more precise and transparent workflows for the client's team:

 

1. Implementing a defect lifecycle process to effectively track and monitor bug statuses.

2. Establishing a ticket-based system to facilitate clear communication between the QA and development teams.

3. Enhancing traceability and meticulous record-keeping by adhering to best practices in ticket creation within a bug-tracking system, linking these tickets to relevant user stories and tests.

4. Clarifying roles, responsibilities, and communication protocols to delineate the hierarchy for reporting project outcomes and addressing specific queries.

5. Identifying potential risks, describing them comprehensively, and suggesting strategies for their mitigation.

 

Training for the Client’s Team

 

To bolster the capabilities of the client's in-house engineers, Anbosoft was tasked with conducting training sessions to impart knowledge on sustaining and appreciating the newly developed QA processes.

 

In our interactive weekly meetings and daily briefings, the Anbosoft manager imparted essential knowledge covering the establishment of streamlined and transparent QA practices. He discussed tailoring the testing strategies for distinct software components and the project as a whole. Practical sessions included estimating and planning the workload for the QA team, building and upholding the test model, drafting test documentation, and utilizing effective testing techniques such as equivalence partitioning, boundary value analysis, state-transition matrices, and decision tables.

 

As a result, the client's team was well-equipped with the necessary tools and knowledge to conduct thorough testing, swiftly identify software issues, and uphold high standards in their role as a leading healthcare and supplements provider.