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Frequently Asked Questions

  • Do you have any onboarding process?
    Here's what you can look forward to during the Anbosoft QA onboarding journey! Test Coverage We keep things simple with no long-term commitments required - just a minimum of 20 hours. Before kicking off the testing, we’ll ensure we're aligned on what needs to be covered, including hours, types of testing and which devices or browsers we’ll be using. Time to Start Testing! Once we have everything ready, including access to your app or site, we'll be good to go. Don't worry if your developers need more time; we're adaptable and usually only need a week’s notice to begin testing. Bug Reporting As soon as we spot any bugs, we'll start reporting them. This allows your developers to begin fixing issues even while tests are ongoing. We’ll keep you informed about the testing schedule right from the start, so you can plan accordingly.
  • How do you get started?
    In terms of what we need in order to start testing, we’re flexible based on what works best for you. For example, some clients only provide access to the app build(s) or website URL. This can be helpful when you want to see which aspects testers will find user experience issues in without having internal instructions. Other times, clients provide detailed notes about how each area should work, and design files to check each section against. We’re very open on that front and used to working with whatever amount of detail works best for the client.
  • How do you communicate?
    Before we start testing, we’ll let you know the timeline, so you’ll know exactly when to expect final results. During testing, you’ll be able to see bug reports as they come in (either via spreadsheet or in your bug tracking system). If your team has a Slack, we’re also happy to create a shared channel if needed.
  • How soon can you start?
    We usually only need one week’s notice. Contact us for our current availability.
  • How many hours do I need?
    It’s common for clients to be unsure of how many hours of testing their app or website needs. And that’s okay! We’re happy to advise. We want to make sure that we work with your budget, so you won’t feel pressured to use more hours than you need. If you’re not sure where to start, we offer two simple ways to help you decide: 1. We can stay within an hours cap of your choice. We have a 20 hour minimum per project, and you can cap testing at any amount of hours above that. We’ll do as much testing as possible until reaching the hours limit. If testers find that it could use more testing, we’ll let you know the status. But you can rest assured that we won’t do more hours unless you request or approve them. Any amount of testing is still better than none, especially for finding critical issues! 2. We can provide a custom recommendation. If you send us a link to your website or app, we can review it and let you know how many hours it could use, based on our extensive experience testing hundreds of websites and apps. You still won’t be under any obligation to use that amount of hours! It will be a personalized recommendation, and you can still cap hours at a lower amount.
  • Could you assist me in determining what kind of testing I require?
    Absolutely! We'd be delighted to hear more about your situation. Based on your budget and requirements, we can suggest some software testing options.
  • Do you use AI tools at your work?
    Absolutely! We blend the reliability of traditional tools with the cutting-edge capabilities of advanced AI technologies at every stage of our QA process. From crafting detailed test documentation and logging bugs to comprehensive reporting and seamless automated testing, our approach is designed to enhance efficiency and effectiveness. Harnessing the power of AI, we accelerate our workflow and deliver superior results, ensuring your projects meet the highest standards.
  • How much do your software testing services cost?
    To find out our hourly or fixed price rates, you can contact us using the form below. You can also email us at info@anbosoft.net.

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