Case Study: VR / Healthcare

Anbosoft for VR/Healthcare

We delivered QA assistance to a prominent VR software developer

The company contacted Anbosoft to secure expert help in achieving flawless functionality of VR applications for healthcare professionals.

Healthcare and pharmaceuticals

Functional testing

Media and entertainment

Usability testing

Test automation

Overview

The client, an US leader in developing VR technologies, specializes in crafting authentic simulations designed to train medical professionals in managing life-threatening scenarios effectively.

To enhance the precision of their simulation-based training and elevate the overall quality of their software, the client enlisted the expertise of Anbosoft.

Provided Services

Anbosoft committed a team consisting of two QA engineers and a part-time manager to achieve the project's objectives. They were tasked with assessing two primary software products:

A VR-driven platform designed to train users on examining and diagnosing wounded soldiers. Utilization of the correct tools in the scenario leads to the patient's survival and the user gaining points. Conversely, unsuccessful completion results in no point allocation.

A web-based application built on the Unity cross-platform engine, parallel in function to the VR solution but with a differing scenario: a construction worker requires immediate medical attention.

The review process for the VR application started with using an Oculus Quest headset. To minimize cybersickness symptoms like dizziness and headaches, the team implemented a protocol involving brief, compulsory breaks every 15 minutes. Following a thorough review of the requirements, crafting test cases, and uploading the .apk file to the headset, the engineers initiated the following QA support:

1. Acceptance Testing

The engineers aimed to ensure comprehensive testing coverage, emphasizing both positive and negative scenarios, to verify that the software met all critical and major business stipulations.

During this high-standard quality assurance process, the team identified numerous critical defects, such as a low FPS rate causing dizziness, the issue of unable to grab surgical items due to short avatar hands, objects passing through walls, and an absence of guidelines in the menus.

2. Usability Testing

In pursuit of enhancing user satisfaction, the QA engineers evaluated aspects of user interface design and logic, testing navigation structures, menu bars, and buttons. After concluding the tests, a detailed usability evaluation report was compiled, incorporating findings and recommendations.

The Unity-based web application's QA approach involved acceptance testing similar to that used for the VR solution. The team verified the software's ability to perform its intended functions, crucial since no previous quality assurance measures were in place before Anbosoft's involvement. The engineers examined the entire functional flow, from game registration to earning rewards after successful completion of tasks.

As a result, the team identified over 90 defects that affected the user experience. Issues included repetitive (endless) patient transferring, overlapping menus, disappearing surgical tools, and object orientation errors.

Throughout the project, the QA manager ensured adherence to quality standards, achievement of milestones, advised on defect lifecycle management, and oversaw the overall testing strategy.

Effective communication with the client was maintained through both synchronous and asynchronous interactions, allowing for timely discussions despite different time zones.

Anbosoft's contribution significantly elevated the software quality, identifying over 250 defects of various severities that negatively impacted the technical performance of the products.

Technologies & Tools

JIRA

TestRail

Oculus Quest 2

Results

Anbosoft ensured reliable software functionality through extensive acceptance and usability testing, which identified over 250 defects, some of which were critical and could have adversely impacted human health.
Complete adherence to quality standards was achieved thanks to the efforts of a committed QA manager who oversaw all quality assurance activities and facilitated effective communication across different time zones.